Episode 020 is the 1677th episode of The Bill. New probationer PC Gary Best arrives at Sun Hill while Sergeant Craig Gilmore sees Acting Inspector Matt Boyden in a whole new light.
Craig starts the day filing a grievance procedure against Matt after last week's homophobic taunts but Sgt June Ackland warns him off. She quietly suggests that "There's no better teacher than experience." A nudge and a wink in Matt's direction raises an eyebrow or two, along with Matt's blood pressure.
PC Tony Stamp takes young Gary out on the streets to track down a mysterious vigilante who's been beating up kids from the local Estates. His streetwise approach proves invaluable with the youngsters- but nothing he's got up his sleeve can prepare him for being stuck between DS Debbie McAllister and DC Eva Sharpe's game of one-upmanship.
PCs Cass Rickman and Nick Klein head out for yet another night on the tiles but not before spying Harry Fullerton (Sun Hill's false confessor) gazing into his pint. Reg pays him a visit and offers some help but finds a sad old man who's moved on to regaling stories about the Falklands.
Armed with an ecstasy pill in her handbag, Cass watches as Nick heads to the loos to 'powder his nose'. Sun Hill's resident clubbers are ready for a big one. But Cass discovers the darker side of clubbing when a friend collapses mid-conversation and her night ends in an ambulance ride.